Hospitality

A First-Class UpgradeCustomer Delight

Hotels & resorts generally haven’t been early adopters of technology. Yet today, more than 80% of hoteliers wish their properties made better use of tech innovations. To make that wish a reality, learn the Salesforce best practices that have proven successful.

Down

Our app is great for individuals, startups and enterprises

Today the standard for customer experience is a moving target. Salesforce can help you keep up with the tech giants. If you’re ready to build meaningful connections with your customers both in-store and online, you’ve come to the right place.

S-Sources:
https://www.forbes.com/sites/blakemorgan/2020/02/18/50-stats-showing-the-power-of-personalization/?sh=36ce03a12a94
https://www.salesforce.com/news/stories/state-of-the-connected-customer-report-outlines-changing-standards-for-customer-engagement/
https://www.salesforce.com/blog/what-are-data-silos/

What We DoWe Do

Analytics

We set up tools like Intelligence, Einstein AI & Tableau Analytics to help you track key metrics.

Loyalty Programs

We unlock Salesforce Loyalty Management to connect your programs to a larger brand or create a new initiative.

Sales & Marketing

Sales Cloud & HVS support your corporate bookings and catering. For marketing, we help you boost guest CX.

Service Support

We help you automate personal service with Service Cloud & Slack. No guest request is overlooked.

Want to Welcome
Digital-First Travelers?

"The key is to set realistic customer expectations and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways."

Sir Richard Branson

“Highly Recommended”

The key is to set realistic customer expectations and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

Richard Branson
Director of Program Management at
Mutual of Omaha Mortgage

Salesforce Health Check

We're offering a comprehensive review of what works and what doesn’t, so you get the most out of your tech investment.

Ecommerce + SalesforceRetail & Ecommerce

Crafting the Stay of the Future?