Salesforce Support

Salesforce Support & Managed Services

Our Salesforce support team is quick, transparent and consultative.

User Management

Onboard new users, train them and transfer accounts to them while maintaining restrictions on data visibility and permissions.

Customization

Manage all your Salesforce product customizations under one roof. Be it Sales Cloud, Service Cloud, Community Cloud, Pardot or Marketing Cloud, we will manage all ongoing customizations for you.

Data Management

Backup your data, import new data and manage how it is displayed to your users. Setup new functionality that evolves from business changes.

Development

Develop custom code through Apex triggers and add more functionality and use cases. Create more automations and peer into new reports that will dramatically improve visibility into the business.

Background

OUR PROCESS

Case Identification
Every new requirement undergoes an impact analysis to see how it affects previous work. After that is resolved, the case is assigned to a support team member.

Case Resolution
The support member quickly resolves the case and passes it on to the internal testing team for approval.

Case Approval
Once the case is approved by the support team, it is sent to the client for approval. Upon approval the changeset is moved to production.

  • "Accelerize 360 is a  critical partner in defining and executing our digital marketing strategy.  From driving a first class marketing program to developing a growth-focused marketing tech stack, Accelerize 360 has brought a level of sophistication we have not found anywhere else."
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    Leads on Demand
    CEO
  • "We needed help building a complex pricing calculator in Salesforce. Accelerize 360 approached the problem creatively and built it faster with easier maintenance."
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    Network
    Project Leader
  • "Accelerize 360 saved us hundreds of hours every month with a custom solution to automate and track our paper-based governmental forms."
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    Integral
    Director
  • "We needed one central, easy to use system to provide business visibility and access to information. Accelerize 360 accomplished that and more, driving higher levels of efficiency and productivity across the organization."
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    Best Brains
    Salesforce Admin

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