In a loud world, Salesforce helps you and your customers hear each other.
According to Forbes, 91% of today’s consumers say they are more likely to shop with brands that provide relevant offers and recommendations.
Track customer attributes and behavior for both known and unknown site visitors and do more with it. Customize messages across channels.
Guide customers from the first introduction to your brand all the way to becoming evangelists. Trigger emails, texts, push notifications and more.
Organize customer data in one place to drive powerful insights & personalized customer experiences. CDP empowers your team to get on the same page.
Process automation can be applied at every stage of the customer journey. According to McKinsey, the first year ROI on such an initiative can be as much as 200%.
Machine learning can determine the right frequency for messaging customers and the best send times. No more guessing.
With Salesforce, your team can create behavioral triggers to make timely & relevant product recommendations across the spectrum of channels.
Besides time-saving automations to start & stop campaign budgets, this software can generate reports on the performance of all your ad efforts.
We design cross-cloud solutions for Personalization, Journey Builder, Marketing Intelligence and more. We also help you define your customer ID.
We migrate or enhance your data flows, marketing assets, automations, contacts and reports. We also take care of your email sender reputation.
We’ll provide you with training so the transition is smooth and everyone on your team understands the new technology.
A ‘Lapsed Purchase’ journey led to a 10% increase in customer engagement in just the first 3 months. [Also,] data integration doubled from 40% to 80%. The current project phase will get it to 100%.
A complete guide to building a modern tech stack. Get human-speak definitions for technologies like CDP and Data Warehouse.